Frequently Asked Questions
When will my order arrive?
We aim to get your orders to you as quickly as we can and aim to dispatch all orders on the same or next day, provided we have your products in stock. Your order should arrive within 2-3 days, but please allow up to 5 days for delivery of in-stock products.
Can I collect my order?
Can i order on a regular basis (e.g. monthly)?
I live locally - do you deliver?
The item I want is out of stock, can I still place my order?
Only one of the products in my order is out of stock, will I have to wait?
I can't find what i'm looking for!
I have a problem with my order, what do I do?
Do you hold personal data about me?
How do I change the data on my account?
Do you deliver outside of the UK Mainland?